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FAQ Shipping

  • Do you offer international shipping?
  • How much does shipping cost?
  • Delivery Time?
  • Do you support S.F. Pick-up points, EF lockers and S.F. Stores Pick-up service?

Shipping

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Do you offer international shipping?

We currently only ship within Hong Kong SAR.

How much does shipping cost?

We deliver via SF Express.

Shipping Method Rates Delivery Time Estimates Note
SF Express HK$30 ※ Any single purchase of HK$800 or above entitles you to our free delivery service Hong Kong: 2-10 business days Delivery service is available to most of the commercial, industrial and residential areas (does not include P.O. Box address and some of the restricted areas, for example those requiring closed road permits). Delivery time estimates are applicable to orders placed before 12 noon Hong Kong time, Monday through Saturday. For orders which are placed after 12 noon or on the weekends and public holidays in Hong Kong SAR, it will take one extra business day to deliver. Delivery service to outlying islands is available only on Saturday.
Shipping Method SF Express
Rates HK$30 ※ Any single purchase of HK$800 or above entitles you to our free delivery service
Delivery Time Estimates Hong Kong: 2-10 business days
Note Delivery service is available to most of the commercial, industrial and residential areas (does not include P.O. Box address and some of the restricted areas, for example those requiring closed road permits). Delivery time estimates are applicable to orders placed before 12 noon Hong Kong time, Monday through Saturday. For orders which are placed after 12 noon or on the weekends and public holidays in Hong Kong SAR, it will take one extra business day to deliver. Delivery service to outlying islands is available only on Saturday.

Delivery Time?

We aims to deliver your items in the fastest time possible! It usually takes no more than 2-10 working days. For remote areas, delivery can take longer. During sale and peak periods, orders may take longer to process. Our delivery times should only be used as a guide.

Do you support S.F. Pick-up points, EF lockers and S.F. Stores Pick-up service?

Yes, we support S.F. Pick-up Points and currently available at over 800 Pick-up points, including EF Lockers, S.F. Stores and Service Centers (altogether known as S.F. Pick-up Points) for Levi’s® HK SAR Official Online Store orders! Customers can choose to pick up their orders at a Pick-up point closest to them, and enjoy a convenient, fast shopping experience!